AT LEGEND INTERNATIONAL, WE PRIDE OURSELVES ON THE QUALITY OF OUR PRODUCTS AND OUR DEDICATION TO CUSTOMER SATISFACTION. WE ALLOW UP TO 15 DAYS TO RETURN YOUR ITEMS.
- UNUSED PRODUCT AND IN THEIR ORIGINAL PACKAGING
All products must be returned in their original condition.
- WARRANTY COMPLAINTS -PRODUCT IN USE IS NOT SATISFACTORY FOR THE INTENDED PURPOSE
– Please note we will not accept return:
– Products not properly maintained
– Based on our assessment,INDPRO SPORTS team retains the right to accept or refuse the return and will choose the adapted solution (exchange, partial or full refund).
Note: You can only return the product, currently there is no replacement option
HOW TO RAISE THE RETURN REQUEST
To return your online order in the store, please follow these steps:
1 – Email at indprosports@gmail.com
2 – Write email in detail with Problem with the Product
3 – Attach Photo of Damaged product
4 – Subject of Email with Order ID
5 – Confirmation mail for Return Request in 48 Hours will be sent by INDPRO SPORTS
6- Pack the products
7- Pickup will be done within 10 business days
HOW WILL RETURN PROCESS WORK
– Once the Return request is made, pickup will be done within 10 business days from your address. Products are to be kept with packaging material.
– If there is any discrepancy with return request & physical products being handed over at time of pickup, pickup will be denied.
Any issue faced during this stage please drop a mail to indprosports@gmail.com
WHEN WILL I RECEIVE MY REFUND
– Refund will be initiated within 48 hrs. from when the products were picked up/dropped at the store, you should get an e-mail confirmation that the refund is initiated
– Within 5-7 business days from the date of initiating a refund, you should receive a refund via the initial method of payment used to place the order
Any issue faced during this stage please drop a mail to indprosports@gmail.com